The Whitney Smith Company, Inc.

Human Resources Policies Review: Policies are reviewed and recommendations provided in a variety of human resources related topics such as terms and conditions of employment, employment, compensation, benefits, operating, and separation procedures.
Human Resources Policies & Procedures Manual Development: A supervisory manual is developed or updated to provide the client with comprehensive documentation and administration procedures for all management-approved human resources policies and procedures. All policies are designed to meet the client's needs and to guide supervisors in compliance with applicable laws and regulations.
Employee Handbook Development: A condensed version of the client's policies and procedures manual is developed or updated to provide all employees with a user-friendly guide which explains important human resources policies.
Employee Communications: Assistance is provided to the client in the development of newsletters and other employee communications.
Unemployment Compensation Claim Administration: The factors involved in a former employee's request for unemployment compensation are evaluated, detailed responses are prepared, and support is provided to the client in unemployment compensation hearings/arbitration.
Workers' Compensation Claim Investigation: Claims brought by injured workers are investigated both on- and off-site to determine their legitimacy. Expert witness assistance is provided when appropriate.
Employee Relations Counseling: Non-legal advice regarding employee behavioral or performance issues is provided to management for assistance in handling sensitive employee relations matters.
Management Succession Planning: A program is developed to assist the client in recognizing and evaluating the strengths and weaknesses of current managerial staff and to determine future staffing requirements of key management positions.
Termination Assistance / Outplacement Counseling: Assistance is provided in handling sensitive employee terminations in order to minimize wrongful discharge claims. Exempt and nonexempt severance benefit programs are designed or reviewed, and outplacement counseling is provided on an individual or group basis.